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Disconnect Your Service

Connecting, disconnecting or transferring service online is easy. Simply complete the form in full, verify your information is correct and click submit. Confirmation of your IPL online service order will be e-mailed to your inbox.

1Personal Information

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Service Information

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Need help with a residential service request?

Have questions about connecting, disconnecting, or transferring service that are not addressed above? We are always here to help. To contact IPL Residential Customer Service please call the numbers below.

Residential Customer Service Line: 888.261.8222 or 317.261.8222

7 a.m. to 6 p.m., Monday - Friday. Closed weekends.

customerservices@aes.com