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Construction Process Guidelines

IPL would like to welcome you as a valued customer. One of our most important goals is to help you receive your electric service where and when you need it.

We’ve provided important information to help guide you through IPL’s work process so you can obtain your service as easily as possible and in a timely manner.

Here’s what you’ll find:

  • How to get started.
  • Work management information, including a flow chart showing your schedule for service.
  • Potential causes for delay in meeting your schedule.
  • Information on IPL Strategic Customer Accounts.
  • Information on where and when to pick up your metering equipment.

For additional information, please refer to the IPL Electric Service and Meter Manual (Goldbook). The Goldbook establishes rules and regulations, and features the latest practices in service installations. It is located on the IPL Web site at