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Business Call Center

IPL’s Business Call Center is dedicated to serving our business customers efficiently and effectively. All commercial customers with rates SS, SH, SE and SL can call 317.261.8444 weekdays from 8 a.m. to 5 p.m. to inquire about such topics as: 

  • Rates
  • Connection/disconnection of service
  • Balance, payment and billing
  • Address corrections   
  • Outage/power quality 
  • Energy efficiency  
  • Interim service agreements 

Business customers who prefer to use email can contact the Business Call Center at BusinessCustomerServices@aes.com.

Customers experiencing an outage should always call 317.261.8111.