You can reach IPL anytime, day or night, seven days a week by phone or online.
7 a.m. to 6 p.m., Monday - Friday. Closed weekends.
8 a.m. to 5 p.m., Monday - Friday. Closed weekends.
Call us and use our interactive voice response system to:
With an IPL online account you can:
To access these services, sign-in or create an IPL online account.
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2102 N. Illinois StreetIndianapolis, Indiana 46202-1330Customer Service Center hours: 8 a.m. to 5 p.m., Monday through Friday.Services Available:- Bill Payment (cash, check, or money order)- Customer Service Courtesy Phones Only
Indianapolis Power & Light CompanyOne Monument CircleP.O. Box 1595Indianapolis, Indiana 46206-1595
General Business Office: 317.261.8261Commercial and Industrial Service: 317.261.8444Shareholder Services: 317.261.8394Regular business hours: 8 a.m. - 5 p.m., Monday through Friday.
Electric Service and Meter Manual Goldbook
Damage Claims Information
IPL Customer Information Handbook
Contact IPL through Relay Indiana at 1.800.743.3333.
Downed power lines are dangerous. Stay away and call IPL at 261.8111. Learn More