You can reach IPL anytime, day or night, seven days a week by phone or online.
7 a.m. to 6 p.m., Monday - Friday. Closed weekends.
8 a.m. to 5 p.m., Monday - Friday. Closed weekends.
Call us and use our interactive voice response system to:
With an IPL online account you can:
To access these services, sign-in or create an IPL online account.
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Customer Service - General Inquiry
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2102 N. Illinois StreetIndianapolis, Indiana 46202-1330Customer Service Center hours: 8 a.m. to 5 p.m., Monday through Friday.Services Available:- Bill Payment (cash, check, or money order)- Customer Service Courtesy Phones Only
Indianapolis Power & Light CompanyOne Monument CircleP.O. Box 1595Indianapolis, Indiana 46206-1595
General Business Office: 317.261.8261Commercial and Industrial Service: 317.261.8444Shareholder Services: 317.261.8394Regular business hours: 8 a.m. - 5 p.m., Monday through Friday.
Electric Service and Meter Manual Goldbook
Contact IPL through Relay Indiana at 1.800.743.3333.
Downed power lines are dangerous. Stay away and call IPL at 261.8111. Learn More