Skip to main content
Show or hide site search
Pay / View Bill (sign in)
Payment & Billing Options
Understand Your Bill
Ways To Save
For Your Home
For Your Business
View Daily Energy Use
Shop Energy Saving Products
Energy Saving Tips
Report Electric Power Outage
Report Streetlight Problem
View Current Outage Map
Power Outage FAQs
Momentary Power Interruptions
Call Before You Dig
Bill Payment Scams
Safety 101 Demonstration
COVID-19 10 Things to Know
10 Things to Know About Your Account
Stay informed during the COVID-19 situation.
Create a free online account
and utilize convenient self-service options.
IPL offers several
by phone, mail and online. Additionally, customers can customize their experience by selecting a
custom due date
, requesting a
, and enrolling in
IPL customers spending more time at home can check out
IPL Ways to Save
for tips and programs to help manage energy costs.
IPL crews will continue to respond to power outages and emergencies. Bookmark our
for quick access to report outages and view the live outage map.
IPL technicians and contractors will continue to complete service orders - such as new electric connections and requested disconnections. If technicians need to interact with customers in-person, they will follow the U.S. Centers for Disease Control's safety guidelines, including social distancing.
Services that are not urgent or time-sensitive but require in-person customer contact by IPL employees or contractors will be rescheduled. We will contact customers to reschedule appointments, and we thank customers for your patience and understanding.
IPL's customer service team is available to serve customers by phone. The company will evaluate any staffing impacts related to school and other closures and will adjust accordingly. Customers can perform nearly all customer service functions online and through IPL's automated voice system.
IPL's Alerts & Notifications Center
to choose billing, payment and outage notifications by email, text and call.
Be aware of scammers
, who continue to target customers, threatening disconnection of service and asking for immediate payment over the phone. IPL never asks for personal information over the phone or demands payment using a specific method, such a pre-paid debit or "Green Dot" cards.
to find the latest information on how IPL is responding to the situation.