Keeping You Informed of Changes

As part of IPL's Regulatory Rate Review approved by the Indiana Utility Regulatory Commission, an additional line item - the customer charge - will appear under the summary charges section of your bill going forward. Please note that while the customer charge is now separately displayed on your bill, it is not a new charge.

What is a customer charge?

It's a basic fee customers pay for their electric service and covers a portion of the fixed costs of maintaining and keeping account records active, including data processing, meter reading, and billing.

Visit the How to Read Your Monthly Bill page below to see how this will appear on your bill.