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IPL launches bill payment kiosks at Customer Service Center

Kiosks offer easy and convenient real-time payment postings

March 30, 2017


INDIANAPOLIS, Ind.
—Indianapolis Power & Light Company (IPL), a subsidiary of The AES Corporation (NYSE: AES), launched today two new Kubra EZ-PAYTM self-service bill payment kiosks in the lobby of our Customer Service Center, located at 2102 N Illinois Street, as an additional payment option for customers.

The payment kiosks are an easy and secure way for customers to pay their bills quickly and with a variety of convenient payment methods, including cash, debit or credit card, and check. These kiosks will be available during regular business hours, which are Monday through Friday 8 a.m. to 5 p.m. and will provide a payment summary and the option to be read in Spanish for our Spanish-speaking customers.

“We continuously strive to improve the overall experience for our customers,” said Rafael Sanchez, IPL President and CEO. “Adding payment kiosks helps us better meet the needs and expectations of our customers by offering the value of fast, easy and secure payment options.”

Later this year, IPL will also launch two additional payment kiosks that will be available to customers 24/7 at our Customer Service Center located on the exterior of the building and will provide the same services as the kiosks located in the lobby.

Additionally, IPL customers who utilize the payment kiosks a minimum of three times between the months of April and June 2017 will be automatically entered in a random drawing to a 32 GB Apple iPad® mini 4. To read complete terms and conditions of this drawing, please visit IPLpower.com/kioskdrawing.

 

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About Indianapolis Power & Light Company and AES:  
Indianapolis Power & Light Company (IPL), an AES Company, provides retail electric service to more than 490,000 residential, commercial and industrial customers in Indianapolis, as well as portions of other Central Indiana communities surrounding Marion County. During its long history, IPL has supplied its customers with some of the lowest-cost, most reliable power in the country. For more information about the company, please visit www.IPLpower.com or connect with us at www.twitter.com/IPLpower, www.facebook.com/IPLpower or www.linkedin.com/company/IPLpower.  
The AES Corporation (NYSE: AES) is a Fortune 200 global power company. We provide affordable, sustainable energy to 17 countries through our diverse portfolio of distribution businesses as well as thermal and renewable generation facilities. Our workforce of 19,000 people is committed to operational excellence and meeting the world’s changing power needs. Our 2016 revenues were $14 billion and we own and manage $36 billion in total assets. To learn more, please visit www.aes.com. Follow AES on Twitter @TheAESCorp.

Media Contact:
Claire Dalton
Indianapolis Power & Light Company
Office: 317.829.7737, Media Hotline: 317.261.5905
claire.dalton@aes.com