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IPL named recipient of the 2017 ReliabilityOneTM Award for Outstanding Midsize Utility

November 30, 2017

 

INDIANAPOLIS, Ind.— Indianapolis Power & Light Company (IPL), a subsidiary of The AES Company (NYSE: AES), was recognized by PA Consulting Group, Inc. last night as a recipient of the 2017 ReliabilityOneTM Award for Outstanding Midsize Utility recognizing the very best in Midsize investor-owned utilities in the United States. To be eligible for this recognition, a utility must deliver a performance ranked in the top 10 performance in reliability.

“At IPL, we are proud of our track record of providing safe, reliable and sustainable service for our 490,000 customers in Central Indiana and surrounding communities,” said Joe Bentley, Vice President and Market Business Leader for AES US utilities. “We know our customers depend on us to provide the electricity they need to power their lives every day, which is why we continue to invest in our system with rigorous inspection and maintenance programs to enhance reliability and the overall customer experience.”

All midsized utilities operating electric delivery networks in North America are eligible for consideration for the Outstanding Midsize Utility award. The selection of provisional recipients is based primarily on system reliability statistics that measure the frequency and duration of customer outages. After provisional recipients are selected, each company undergoes an on-site certification process which provides an independent review and confirmation of the policies, processes and systems used to collect, analyze and report a company’s reliability results.

“Founded in 2000, the ReliabilityOneTM Awards highlight outstanding electric utility providers and their exceptional customer service and resiliency efforts,” said Gregg Edeson, PA Consulting Group’s ReliabilityOneTM Program Director. “This year, IPL is an industry leader for its work modernizing the grid while sustaining its integrity and reliability.”

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About Indianapolis Power & Light Company and AES.
Indianapolis Power & Light Company (IPL), an AES Company, provides retail electric service to more than 490,000 residential, commercial and industrial customers in Indianapolis, as well as portions of other Central Indiana communities surrounding Marion County. During its long history, IPL has supplied its customers with some of the lowest-cost, most reliable power in the country. For more information about the company, please visit www.IPLpower.com or connect with us at www.twitter.com/IPLpower, www.facebook.com/IPLpower or www.linkedin.com/company/IPLpower.

The AES Corporation (NYSE: AES) is a Fortune 200 global power company. We provide affordable, sustainable energy to 17 countries through our diverse portfolio of distribution businesses as well as thermal and renewable generation facilities. Our workforce of 19,000 people is committed to operational excellence and meeting the world’s changing power needs. Our 2016 revenues were $14 billion and we own and manage $36 billion in total assets. To learn more, please visit http://www.aes.com. Follow AES on Twitter @TheAESCorp.

About PA Consulting Group 
A firm of over 2,600 people, we operate globally from offices across the Americas, Europe, the Nordics, the Gulf and Asia Pacific. We are experts in consumer and manufacturing, defense and security, energy and utilities, financial services, government, healthcare, life sciences, and transport, travel and logistics. Our deep industry knowledge together with skills in management consulting, technology and innovation allows us to challenge conventional thinking and deliver exceptional results that have a lasting impact on businesses, governments and communities worldwide. Our clients choose us because we don’t just believe in making a difference. We believe in making the difference. For more information about PA Consulting Group, visit www.paconsulting.com. PA’s ReliabilityOne™ awards are presented to electric utilities providing their customers with the highest levels of reliability in the industry. PA’s ReliabilityOne™ study is based on standard industry reliability statistics that measure the frequency and duration of electric power outages and has been analyzing electric utility performance since 1987. For more information about PA Consulting Group, visit www.paconsulting.com/energy.

Media Contacts:
Claire Dalton
Indianapolis Power & Light Company
317.829.7737
claire.dalton@aes.com

Ashley Houk
PA Consulting
212.973.5918
ashley.houk@paconsulting.com