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Pay In Person

IPL offers several convenient ways to pay your bill in-person. You can select the option that best fits your needs.

1. Use our Kubra EZ-Pay™ kiosks located at our Customer Service Center

  • Located at 2102 N. Illinois St.
  • Outside kiosks are available 24/7; inside kiosks are available 8 a.m. to 5 p.m. Monday through Friday, excluding holidays
  • Payments are posted to your IPL account immediately
  • Accept cash, check, credit or debit (Convenience fee applies for credit and debit card payments)

2. Visit one of several authorized pay agents

Most pay agents accept cash, check, money orders and cashier's checks.

FirsTech Pay Agents

  • Includes several ACE, PLS and
    Wal-Mart locations
  • Payments recognized by IPL immediately
  • Convenience fee applies

Find a FirsTech Location Near You

CheckFreePay Agents

  • Includes several Kroger locations
  • Convenience fee applies 

Find a CheckFreePay Location Near You 

Citizens Energy Group Customer Service Lobby

  • Located at 2020 N. Meridian St. Indianapolis, IN 46202
  • Lobby hours are Monday through Friday, 8 a.m. to 6 p.m.
 

3. Visit the IPL Customer Service Center lobby

  • Located at 2102 N. Illinois St.
  • Lobby hours are 8 a.m. to 5 p.m. Monday through Friday, excluding holidays
  • We accept cash, checks, money orders and cashier's checks