Customers are responsible for repairs to the home's weatherhead, conduit, meter base and service line anchors. These repairs require the services of a licensed electrician. IPL is responsible for repairs to the electric meter and the service line that runs from the pole to your house. If the overhead electric service line to your home appears damaged or broken, call IPL at (317) 261-8111 immediately.
If the weatherhead, conduit, meter base or service line anchors are damaged, call a licensed electrician. Above all, don't touch any of the equipment or limbs touching the equipment, or try to make the repairs yourself. Click here for a diagram outlining customer responsibility.